Terms and Conditions

1. Acceptance of Terms

By accessing and using Vivvy's AI-powered customer feedback and review boosting platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Vivvy provides an AI-powered platform that enables businesses to collect customer feedback through QR codes, analyze sentiment using artificial intelligence, and boost online reviews on platforms such as Yelp and Google. The Service includes:

• Custom QR code generation and management
• AI-powered sentiment analysis and customer insights
• Review boosting functionality for satisfied customers
• Analytics dashboard and reporting tools
• Customer support and technical assistance

3. User Accounts and Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate and current
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Generate fake or fraudulent reviews
• Harass, abuse, or harm others
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Use the Service for any commercial purpose not expressly permitted
• Reverse engineer, decompile, or disassemble any part of the Service

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as outlined in our Privacy Policy.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Vivvy and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing the Service. You represent and warrant that you have all necessary rights to grant this license.

8. Payment Terms

Certain features of the Service require payment. By subscribing to a paid plan, you agree to:

• Pay all fees in advance on a monthly or annual basis
• Provide accurate billing information
• Authorize us to charge your payment method for all fees
• Understand that fees are non-refundable except as required by law
• Accept that we may change our pricing with 30 days' notice

9. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any damages resulting from service interruptions.

10. Limitation of Liability

To the maximum extent permitted by law, Vivvy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Indemnification

You agree to defend, indemnify, and hold harmless Vivvy and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Nevada.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: